Refund Policy

Refund Policy

Last Updated: August 29, 2026

At Ample Aura, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 10 days of the date your order is delivered.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

Items that have been used, washed, damaged after delivery, or returned without original packaging may not be eligible for a refund.

Non-Returnable Items

For hygiene reasons, products that have been used or washed cannot be returned.

Gift cards (if offered) and promotional items are also non-refundable.

Refund Process

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved, your refund will be processed to your original payment method. Depending on your bank or payment provider, refunds typically appear within 5–10 business days.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, Ample Aura will cover the return shipping costs.

For all other returns, customers are responsible for return shipping costs unless otherwise stated.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the product and packaging. We'll work to resolve the issue as quickly as possible.

Order Cancellations

Orders may be canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled and must follow our return process.

Contact Us

If you have any questions about returns or refunds, don't hesitate to get in touch with our customer support team through the contact information listed on our website.